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At Mellowjello, we believe that wellness should be accessible to everyone—regardless of ability. We are committed to creating a digital experience that is inclusive, intuitive, and barrier-free. Our goal is to ensure that every visitor can browse, shop, and learn about our products with confidence and ease.

From the start, we built our website using best practices that support screen readers, keyboard navigation, and mobile responsiveness. We use semantic HTML, clear structure, and accessible color contrast to make sure our content is easy to navigate and understand.

Accessibility isn’t a one-time task—it’s an ongoing process. We regularly audit our site to identify and fix potential barriers. As we grow, we continue to refine our design and content to better serve all users.

Accessibility Statement

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, which provide a global standard for digital accessibility. Our site is designed to support screen readers, keyboard navigation, and assistive technologies across all major browsers and devices. We continuously monitor and update our site to align with these standards.

Features That Support Accessibility

To help ensure accessibility and usability, mellowjello’s website includes the following features:

  • Semantic HTML for screen reader compatibility

  • Keyboard-friendly navigation across all pages

  • Descriptive alt text for meaningful images

  • High color contrast for readability

  • Responsive design for mobile, tablet, and desktop

  • Scalable text and zoom support

  • Clear, consistent layout and navigation structure

These features are designed to make your experience smooth, whether you're using a mouse, keyboard, or assistive device.

Ongoing Improvements

Accessibility is not a one-time task—it’s a continuous commitment. We regularly audit our website and content to identify and remove potential barriers. As we grow and evolve, we remain dedicated to improving usability for all users, regardless of ability.

Third-Party Content

While we strive to ensure full accessibility across our site, some third-party tools or embedded content—such as payment processors, maps, or videos—may not fully conform to accessibility standards. We encourage those providers to improve their accessibility and welcome your feedback on any issues you encounter.

Whom This Helps

Our accessibility efforts are designed to support a wide range of users, including:

  • Individuals with visual impairments

  • Individuals with hearing impairments

  • Users with motor or mobility challenges

  • People with cognitive or neurological conditions

  • Anyone experiencing temporary limitations (e.g., injury, situational barriers)

We believe accessibility benefits everyone—and we’re committed to making mellowjello a welcoming space for all.

Contact & Feedback

If you experience any difficulty accessing content or features on our site, we want to hear from you. Your feedback helps us improve and ensures that everyone can enjoy a smooth experience.

You can reach us at:

  • 📧 support@mellowjello.com

  • 📍 Mellowjello, 305 fritch creek Ben lomond ca 95005

  • 🕒 We aim to respond within 2 business days

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